Product warranty

All products sold by LEDbyLED through the web site  are covered by the manufacturer’s warranty of 24 months for defects, according to DL 24/02.

The guarantee of 24 months according to DL 24/02 is applied to products that present a lack of conformity, provided that the product is used correctly, respecting its intended use and as provided in the technical documentation. This warranty is for private consumer (a person who buys goods for purposes not related to his professional activity, or making a purchase order form without indicating a reference to VAT).

If you encounter a lack of conformity, LEDbyLED provides, the restoration of conformity by repair / replacement or reduction of price, until the termination of the contract. The customer must send the good at the LEDbyLED headquarters at his expense. In the event that, for whatever reason, is unable to make its customers a product warranty (repaired or replaced), LEDbyLED proceed at its own discretion to refund the amount paid or to replace it with a product with equal or superior.

For further information about, please contact us using the contact form on this site.